Tenant Guide

Renters’ Rights Information

A practical guide to your rights and responsibilities when renting a private home in England, including repairs, deposits, rent, privacy and eviction.

Updated 17 July 202610 minute read
HomeTenant GuideRenters’ Rights Information

A practical guide to your rights and responsibilities when renting a private home in England, including repairs, deposits, rent, privacy and eviction.

01

Your basic rights as a private tenant

Private tenants in England have legal rights relating to safety, repairs, deposits, privacy, rent and protection from unlawful eviction.

Your tenancy agreement may provide additional rights, but it cannot remove legal protections that apply to your tenancy.

Live in a property that is safe and in a reasonable state of repair

Receive required information about the tenancy

Know the identity of your landlord

Live in the property without unreasonable interference

Have a qualifying tenancy deposit protected

Be protected from unlawful eviction and harassment

02

Tenancy changes from 1 May 2026

The Renters’ Rights Act changed the private rented sector in England from 1 May 2026. Existing assured shorthold tenancies generally became assured periodic tenancies, and new assured tenancies operate on a rolling basis rather than having a fixed end date.

Tenants can usually end a periodic tenancy by giving the required notice. Landlords must rely on an applicable legal ground if they want possession of the property.

Important

The information on this page applies to private renting in England. Different rules apply in Scotland, Wales and Northern Ireland.

03

The end of Section 21 no-fault eviction

From 1 May 2026, landlords can no longer begin the Section 21 no-fault eviction process for private assured tenancies in England.

A landlord seeking possession must use an applicable statutory ground, provide the correct notice and follow the court process where the tenant does not leave.

Transitional rules may apply where a valid notice or court process began before 1 May 2026.

A notice does not itself end the tenancy

The landlord may need to obtain a court possession order

Only authorised court enforcement officers can carry out a lawful eviction

Tenants should seek advice quickly after receiving a possession notice

04

Rent and rent increases

Tenants are responsible for paying the agreed rent on time. Rent should not normally be withheld because repairs are outstanding unless specialist advice confirms that a lawful procedure applies.

Landlords must follow the applicable legal rent-increase process. A tenant may be able to challenge a proposed increase through the First-tier Tribunal where the legislation allows.

Rental bidding rules introduced under the Renters’ Rights Act require landlords and agents to advertise an asking rent and restrict them from encouraging or accepting offers above that amount.

05

Repairs, safety and property condition

Landlords are generally responsible for the structure and exterior of the property, sanitary installations, heating, hot water, gas systems and electrical wiring.

Tenants should report problems promptly and keep written evidence. The landlord should be given reasonable access to inspect and complete necessary repairs.

Local councils may be able to inspect unsafe housing and take enforcement action where serious hazards are present.

Report repairs in writing

Include photographs where useful

Keep copies of messages and repair requests

Allow reasonable access for inspections and repairs

Contact the council if serious hazards are not addressed

06

Access, privacy and quiet enjoyment

Tenants have the right to live in the property without unreasonable interference. A landlord or agent should not enter whenever they choose.

For routine inspections and repairs, landlords generally need to provide at least 24 hours’ notice and attend at a reasonable time, unless emergency access is required.

The tenancy agreement may explain the access procedure but cannot remove the tenant’s legal right to quiet enjoyment.

07

Deposit protection

Where tenancy-deposit protection rules apply, the landlord or agent must place the deposit in an approved scheme and provide the required information within the legal timeframe.

At the end of the tenancy, the tenant is entitled to the return of the deposit unless reasonable deductions are agreed or decided through the relevant dispute process.

Keep the deposit certificate and prescribed information

Check that your contact details are correct

Keep the original inventory and check-in photographs

Request an itemised explanation of any proposed deductions

Use the scheme’s dispute service when agreement cannot be reached

08

Your responsibilities as a tenant

Tenant rights operate alongside tenant responsibilities. Looking after the property and communicating promptly can help avoid disputes.

Your tenancy agreement may contain additional reasonable obligations relating to the property, communal areas and permitted use.

Pay rent and agreed bills on time

Take reasonable care of the property

Report repairs and safety problems promptly

Pay for damage caused by you or your visitors

Do not sublet without permission where permission is required

Allow properly arranged access

Avoid antisocial behaviour

09

Requesting permission for a pet

A tenant or prospective tenant may request permission to keep a pet. A landlord should consider the request and may only refuse where there is a valid reason.

Tenants should provide useful information about the animal, including its type, size, temperament and any arrangements for care or insurance.

10

Discrimination and fair access to renting

Landlords and letting agents must comply with equality law. The Renters’ Rights Act also restricts discrimination against prospective tenants because they receive benefits or have children.

Applicants can still be asked to demonstrate affordability, provide references and meet reasonable tenancy conditions, provided those requirements are applied lawfully and fairly.

11

Ending your tenancy

A tenant should provide the correct written notice before leaving. The required notice may depend on the rental period, tenancy terms and applicable legislation.

Before moving out, arrange the return of keys, take meter readings, photograph the condition of the property and provide a forwarding address.

Leaving without following the required process may result in continuing rent liability.

12

What to do when something goes wrong

Raise concerns with the landlord or managing agent in writing and explain clearly what outcome you need. Keep a record of all communication.

Where the matter is not resolved, support may be available from the local council, Citizens Advice, Shelter, the relevant deposit scheme or an appropriately qualified legal adviser.

Urgent advice should be obtained where you receive an eviction notice, face homelessness, experience harassment or believe you are being unlawfully excluded from your home.

13

How Dan & Shiv Realty can help

Dan & Shiv Realty aims to provide tenants with clear information and professional communication throughout the rental process.

We can help explain application steps, property information, tenancy administration, maintenance reporting and move-in arrangements. Independent legal advice should be obtained where a dispute requires formal legal guidance.

Clear property and tenancy information

Application and referencing guidance

Move-in coordination

Maintenance communication

Organised tenancy records

Professional support throughout the tenancy

Common questions

Frequently asked questions

Can my landlord evict me without giving a reason?+

For private assured tenancies in England, landlords can no longer begin a Section 21 no-fault eviction from 1 May 2026. They must normally rely on an applicable possession ground and follow the correct notice and court process.

Can my landlord enter without permission?+

Routine access generally requires at least 24 hours’ notice and must take place at a reasonable time. Immediate access may be justified in a genuine emergency.

Can I stop paying rent when repairs are needed?+

You should not normally stop paying rent without obtaining specialist advice. Withholding rent can create arrears and may place the tenancy at risk.

Can I challenge a rent increase?+

Depending on the process used and the circumstances, you may be able to refer a proposed increase to the First-tier Tribunal. Seek advice promptly because deadlines can apply.

Does my landlord have to allow a pet?+

The landlord must consider a request and should not refuse without a valid reason. Permission is not automatic, and the circumstances of the property and tenancy may be relevant.

What should I do if my deposit was not protected?+

Ask the landlord or agent for the deposit-protection details and check with the approved schemes. You may wish to obtain housing or legal advice about the remedies available.

Can a landlord refuse me because I receive benefits?+

Blanket discrimination against applicants because they receive benefits is restricted. A landlord may still apply lawful and proportionate affordability and referencing requirements.

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